The website www.truediamondjewelry.com is owned and operated by True Diamond Jewels India Pvt. Ltd. having its registered office at {COMPANY ADDRESS}, India ( “Company/True Diamond Jewels India Pvt. Ltd.”). Please read these terms of use carefully before using this website. If you do not agree to these Terms of Use you may not use this website. By using this website, you signify your explicit assent to these Terms of Use as well as the Website's Privacy Policy. These Terms of Use set out the legally binding terms of services available on the website as well as the terms of use of this Website. These Terms of Use along with the Privacy Policy extend to both users, who visit the Website but do not transact business on the Website ("Users / Guests") as well as users who are registered with the Website to transact business on the Website ("Members"). The Company reserves the right to modify or terminate any portion of the Website or the Services offered by the Company for any reason, without notice and without liability to you or any third party. You are responsible for regularly reviewing these Terms of Use so that you will be apprised of changes, if any. Nothing in these Terms of Use should be construed to confer any rights to third party beneficiaries.
Use Of The Website
By accessing www.truediamondjewelry.com you warrant and represent to the website owner that you are legally entitled to do so and to make use of information made available via the website. True Diamond Jewels provides services to you subject to the terms-and-conditions including this Terms of use and other customer service pages which we have developed and prepared to help make your shopping experience with True Diamond Jewels as enjoyable and hassle free as possible. Please read them carefully. By visiting or using www.truediamondjewelry.com or any other True Diamond Jewels website or service, you acknowledge that you have read and understood, and agree to be bound by, these Terms of use. You also agree to comply with all applicable laws and regulations. If you do not agree to these Terms, please do not access/use any True Diamond Jewels website and services.
Trade Marks
The Trademarks, Logos, Names and all other service marks (Collectively Trade Marks) displayed on this website are registered and unregistered trademarks of the owner. All the information displayed on the website are not to be construed as granting any license or right to use any trade mark without the prior writer permission from the website owner.
Eligibility Criteria
You are 18 years of age or older and that your use of the website and/or services shall not violate any applicable law or regulation. The persons who are incompetent to contract within the meaning of the Indian Contract Act, 1872 are not eligible to use this website and if you are below 18 years of age, you are prohibited to use/purchase/contract from or with this website. Company, at its discretion but without being obliged to, reserves its right to require any user to provide proof of age and restrict access in case of failure to provide the same.
Our Promises
www.truediamondjewelry.com provides relevant services related to diamonds, precious gems, metals and jewelry. Some of the terms under terms of use, differ for purchases for personal consumption for investment purposes. This website offers services for members who wish to purchase diamonds/jewelry for personal consumption, including customized, made to order and in-stock jewelry. Recommendations of the consultant are not guaranteed under any circumstances and the members are requested to use their discretion on such recommendations, the Company shall not be held liable for any loss or damage suffered by member who rely on such recommendation. The products and information displayed on www.truediamondjewelry.com only constitute an invitation to offer. Your order for purchase constitutes an offer which shall be adhere to the terms-and-conditions as listed in the website. True Diamond Jewels reserves the right to accept or reject your offer in part or in full. We have made every effort to display the colors and sizes of our products that appear on our website accurately as possible. Some items may appear slightly larger or smaller than actual size due to screen defaults and photography techniques, and some items may be represented larger than the actual size in order to clearly show details or smaller than the actual size in order to show the entire item. We cannot guarantee that your monitor’s display of any color will accurately reflect the color of the product on delivery. Packaging may vary from that displayed on the website. The gold weight mentioned on the website for jewelry and mounts may vary upon manufacture of the customized and made to order product. In case, the customer receives a product of lesser gold weight than the value paid for, the Company will refund such differential amount to the Customer or issue a Voucher for value redeemable against purchase of any of our Products which will be valid for a period of 12 months from date of issue. If there is an increase in gold weight the same will be communicated to the customer and the Customer shall remit the differential amount to True Diamond Jewels before dispatch of the Product.
Your Obligations
a) You have to provide true, accurate, current and complete information about yourself while registering on www.truediamondjewelry.com. b) You should maintain and promptly update registration data to keep it true, accurate, current and complete. In case of providing inaccurate information, True Diamond Jewels reserves the complete authority to remove the user and/or prohibit the user from accessing/using the website. c) You will provide authentic and true information in all instances where such information is requested of you. Further, True Diamond Jewels reserves the right to request for additional information for accepting orders or before making a delivery in certain cases. d) You confirm that the address provided by you for delivery of the product, is correct and proper. e) Before placing the order you shall check the product description properly. f) In case of any delay in delivery due to any natural calamity, public holiday, government restrictions, or any other unforeseen circumstances, then you shall not hold True Diamond Jewels liable for such delay in the delivery of your order.
Restriction
True Diamond Jewels reserves the right to limit the quantity/value of the items purchased by you and such other restrictions as may be applicable to orders placed by the same account, same credit/debit card and also orders that use the same billing and/shipping address, We will provide notification to the customer if such limit/restriction is applied.
Site Security
You are prohibited from violating or attempting to violate the security of this website, including or without being limited to: a) Accessing data not intended for you or logging on to a server or an account which you are not authorized to access. b) Attempting to test, prob, hack or scan vulnerability of a system or network or to breach security without proper authorization. c) Attempting to interfere with service with any other user, host or network including without limiting the via means of submitting a virus to the site, overloading, flooding, spamming, mail –bombing, or crashing.
Registration
Users may register on www.truediamondjewelry.com before making any transactions on the website, and users are allowed for guest checkout without registering on the website for quick checkout. To register on the website, the customer has to provide his/her personal information such as Name, Email, Phone Number, Billing Address and Shipping Address. Registration is an one time process. Registered customers can easily sign in to his/her account from sign in form.
Pricing And Payments
Our Pricing as displayed is calculated using current precious metal and gem prices, these prices do change from time to time and our prices may change if there is a change of such prices, to provide the best possible value to the customers. Prices on www.truediamondjewelry.com are subject to change without any notice, the final price for the Product, you buy is based on the price as listed on the date of purchase.
Product Availability
True Diamond Jewels sell jewelry through website as well as retail stores. In such a scenario, there is a possibility that the item ordered by the Member through the website might have been sold through the store since the product availability is not updated in real time on the website. In the event, the jewelry is sold through store, our customer service executive will call the customer and suggest an alternate diamond jewelry or we can manufacture the same for you. In case the customer chooses a new jewelry, we shall confirm the new order. If the cost of the new selection is costlier than the previous one, the Member shall have to pay the differential amount. If the cost of the new selection is less expensive than the previous one, we shall refund the excess amount to the Member in the manner specified below in these Terms of Use. All pricing information available on the website must be used as a general guideline for diamond prices. While this website is designed to provide most accurate diamond pricing information, the information about the diamonds does not provide an appraisal or guarantee of value, nor does it give suggestions or recommendation of any sort for buying or selling diamonds. All grading and pricing are subjective methods of analysis and no guarantee is made or liability assumed as to the accuracy or validity of the information provided by the service or the expertise of those providing information via the service. Infrequently, data may be inaccurately displayed on the website due to system errors. True Diamond Jewels reserves the right to correct any and all errors when they do occur and the Company does not honor inaccurate or erroneous prices. The prices on the Website are also subject to change without notice. For any order, the price of the Product will be the price as prevailing on the day the order is confirmed. The prices of the products listed on the website are fixed and not negotiable. If you have any questions, please do not hesitate to contact us at +1-646-583-1113.
Delivery Schedule
We respect your privacy and we ensure you that we maintain complete confidentiality of the information shared with us and we will not share it with any third party. Expected delivery date will be given along with the order confirmation email and customers can track their order by using the tracking code shared via the email.
